madhumatka
madhumatka
This app is available for your device
madhumatka
This app is available for your device
Contact
+91 1303997017
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the madhumatka?
To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to your phone. This will allow you to log in securely without needing a password or email. Once verified, you can easily access the app using your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and a stable signal. If you don't receive the OTP after clicking "send," you can try waiting a short time or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will assist in updating your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the madhumatka?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and bonus money cannot be withdrawn. This means you can access your earned gaming rewards as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may require waiting for up to 24 hours. This variation in processing time is mainly related to payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus funds. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if there's a problem with your withdrawal request. If the money doesn't appear in your wallet account within 24 hours, contact their care centre for assistance.
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